In Good Repair
Why we built it
Almost every owner keeps some version of a binder. A drawer of manuals, a spreadsheet, a folder in email, a good memory. It works right up until the moment it matters: the valve drips again and you cannot remember which part you bought, the city wants detector certifications by Friday, four roofs turn out to have gone on in the same summer eleven years ago.
The software that exists for this is built either for facilities teams with nine-month procurement cycles, or for consumers as a checklist app that knows nothing about the actual machine in front of you. Neither one can read the plate on your water heater and tell you what that specific model needs.
What we believe
The record belongs to the owner. Cataloguing is free and unlimited, the whole binder exports on any plan, and recall notices go to everyone. A record you cannot carry out is not a record, and charging for a safety notice would be a strange way to behave.
Specific beats generic. "Change the filter twice a year" is advice anyone can give. The filter's part number, this model's interval, and what usually fails at year seven is the thing worth paying for — so that is the thing we charge for.
Say what you do not know. When the assistant is answering without the manual for your exact model, it tells you so instead of inventing a part number. A confident wrong answer about a gas appliance is worse than no answer.
Who we are
{{Who is behind this, in your own words — and how to reach you.}}
Email reaches a person. Get in touch and you will get a real reply.